Privacy Policy
Data Controller
The company responsible for processing your data under this Privacy Policy is:
- FRISELVA, S.A.
- Tax ID: A17038936
- Registered address: Ctra. Nacional II, Km 706, 5 – 17457 Riudellots de la Selva (Girona)
- Email address: recepcio@friselva.com
- Website: www.friselva.com
- Telephone: 972477740
- Registered with the Girona Companies Register, Vol. 566, Fol. 160, Sheet GI-10880.
At FRISELVA, S.A., we recognise the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.
This privacy policy is intended to govern all aspects relating to the processing of data of the different users who browse or provide their personal data through the various forms on the website.
Personal data
Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user provides to us: first name, surname, email address, telephone number, postal address, town/city, etc., as well as any data you voluntarily provide through any social networks on which you are registered. In this case, privacy will depend on the settings chosen by the user, as well as the terms and conditions of the social network itself.
A user’s visit to the website does not imply that they must provide any information about their personal data. However, if they do provide it, the data will be processed lawfully, at all times subject to the principles and rights set out in GDPR 2016/679 of 27 April 2016 and Organic Law 3/2018 of 5 December (LOPDGDD).
Purpose, retention period and legal basis for processing:
We will process the data you provide for the following purposes:
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To handle the request or enquiry made by the user through the contact form on the website. We collect and process the user’s personal data in order to process and manage their request, enquiry or any other submission made through that form. We will retain this data for as long as necessary to fulfil your request and for the period established by law, with a minimum duration of 3 years.
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The legal basis for processing the data is the consent given by the user by selecting the checkbox accepting our privacy policy before sending the request. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
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To send bulletins and newsletters about products from FRISELVA, S.A. With the user’s consent, we collect and process their personal data in order to send them information about our products and services. We will retain this data until the user withdraws their consent to its processing and for the period established by law, with a minimum duration of 3 years.
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The legal basis for processing the data is the consent given by the user by selecting the checkbox accepting our privacy policy before subscribing to the newsletter via the form provided for this purpose on the website. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
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To manage the CV submitted by the data subject through the form provided for this purpose and to include it in the company’s candidate database. This data will be retained for a maximum period of one year, after which the data will be restricted for the period established by law, guaranteeing full respect for confidentiality both in processing and in its subsequent destruction. The lawful basis for managing and processing the data subject’s CV is their consent, which they provide by taking the affirmative action of sending it and selecting the checkbox accepting our privacy policy prior to submission. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
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To improve your experience when browsing the website. We will retain this data until the user withdraws their consent to its processing by deleting cookies, and for the period established by law, with a minimum duration of 3 years.
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The legal basis for improving your browsing experience is the consent given by the user when accepting cookies. The user has the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
Disclosure or communication of personal data and international transfers:
Your data will not be communicated or disclosed to third parties unless there is a legal obligation to do so, or to those service providers linked to the Data Controller who act as data processors.
No international transfers are carried out; if at any time they were to be carried out, you will be informed in order to obtain your consent.
Updating data
It is important that, in order for us to keep personal data up to date, the user always informs us of any changes; otherwise, we are not responsible for the accuracy of the data.
The user guarantees that the personal data provided is truthful, ensuring that all information provided corresponds to the real situation, is up to date and accurate, and undertakes to communicate any changes.
Third-party data
If the user provides FRISELVA, S.A. with data relating to third parties for any purpose, they guarantee that they have obtained such data lawfully, that they have previously informed the data subjects and obtained their consent to disclose it, and that the information provided is accurate and truthful.
Mandatory nature of the information requested
All our forms include an asterisk (*) for mandatory fields. If the user does not complete those fields, or does not tick the checkbox accepting the privacy policy, the information cannot be submitted.
Use of passwords
To access the Private Area, the USER must “Log in” and enter the email address and password created in the registration form, in accordance with the complexity rules established on the website at any given time.
Users are responsible for the proper safekeeping and confidentiality of any identifiers and/or passwords they have chosen during registration, and undertake not to transfer their use to third parties or allow access by unauthorised persons.
Likewise, the user must immediately notify the Data Controller of any event that may allow improper use of identifiers and/or passwords, such as theft, loss or unauthorised access, in order to proceed with their immediate cancellation.
Rights of data subjects
You have the right to access your data and obtain confirmation as to whether it is being processed, as well as a copy of the personal data being processed. You have the right to update it and request rectification of inaccurate data, or request erasure when the data is no longer necessary for the purposes for which it was collected. You may request restriction of the processing of your data and object to its processing by withdrawing your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on automated processing of your personal data. You may exercise your rights by contacting us at Ctra. Nacional II, Km 706, 5 – 17457 Riudellots de la Selva (Girona). Email: recepcio@friselva.com.
If you believe your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es
Processing of minors’ data
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access to and use of the portal by persons under that age is prohibited. If at any time the Data Controller detects that a person under 14 has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact FRISELVA, S.A. to block the access account of minors in their care who have registered by falsifying their identity.
Social media
The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social networks, is to provide visibility and promote the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended that you review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different configuration options regarding the level of privacy of the user profile on the social network.
Likewise, the Data Controller reserves the right to remove from its social networks any information published by third parties that breaches the law, encourages others to do so, or contains messages that undermine the dignity of persons or institutions, as well as the right to block or report the profile responsible for such messages.
Cookie processing
A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website, among other things, to store and retrieve information about the user’s browsing habits or their device and, depending on the information they contain and the way the device is used, they may be used to recognise the user. The user has the option to prevent cookies from being generated by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookie Policy.